Is this CASA TORTUGA 5Th. Ave pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the CASA TORTUGA 5Th. Ave have a swimming pool?

Yes, this CASA TORTUGA 5Th. Ave has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in CASA TORTUGA 5Th. Ave?

Best-rates for the CASA TORTUGA 5Th. Ave starts from $25 per night with includes Pool, Designated Smoking Area, Spa, Guest Services, Internet, Air Conditioner, Bedding/Linens, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is CASA TORTUGA 5Th. Ave a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the CASA TORTUGA 5Th. Ave wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the CASA TORTUGA 5Th. Ave has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the CASA TORTUGA 5Th. Ave?

Based on the information reported by the owner or manager, the CASA TORTUGA 5Th. Ave indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for CASA TORTUGA 5Th. Ave?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

CASA TORTUGA 5Th. Ave | Hotel in Playa del Carmen

7.6 (129 Reviews) | 1 Bathroom

Hotel in Downtown, Playa del Carmen

Hotel with a full-service spa, steps from Quinta Avenida
A full-service spa, an indoor pool, and a beach bar are available at this hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and a 24-hour front desk.
CASA TORTUGA 5Th. Ave offers 11 accommodations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Bedding/Linens

Spa

Bar

Guest Services

Child Friendly

Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 15

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Nearby parking fee: usd 6 per day (328 ft away) pet fee: usd 10 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 10 per pet, per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Capt.Eric

Nov 26, 2025 08:07:10 AM

Review Score: 10

Summary: Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.

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CASA TORTUGA 5Th. Ave | Hotel in Playa del Carmen

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Hotel in Downtown, Playa del Carmen

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