Is this Toluca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Toluca hotel have a swimming pool?

No, this Toluca hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Toluca hotel?

Best-rates for the Toluca hotel starts from $123 per night with includes Business Services, Bar, Child Friendly, Air Conditioner, Balcony/Terrace, Accessibility, Transportation/Shuttle, Internet, Laundry, Bedding/Linens, Spa, Guest Services, Breakfast, Toiletries, Parking, Wheelchair Accessible, Wellness Facilities, Restaurant, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Toluca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Toluca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Toluca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Toluca hotel?

Based on the information reported by the owner or manager, the Toluca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Toluca hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Toluca Lancaster by IHG | Hotel in Toluca

| 8.8 (306 Reviews) | 1 Bathroom

Toluca Hotel | Crowne Plaza Toluca Lancaster by IHG

Hotel in Toluca

Hotel in Toluca with a full-service spa and a 24-hour health club
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster by IHG offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Free toiletries

Towels

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Safe

Iron/ironing board

Desk

Soundproofing

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 270 for adults and MXN 270 for children

24-hour room service

1 restaurant

Minibar

Coffee/tea maker

Parking

Free area shuttle up to 10 km

Free self parking on site

Accessibility

Assistive listening devices available

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair accessible (may have limitations)

Activities

Full-service spa

Sauna

Billiards/pool table

24-hour health club

Steam room

Entertainment

Cable/satellite channels

General

Conference center (3907 square feet of space)

Meeting room

24-hour business center

Computer station

Elevator

Banquet hall

Front-desk safe

Free newspapers in lobby

Grocery/convenience store

Vending machine

ATM/banking services

English

Spanish

TV in lobby

Guest Services

Soundproofed rooms

Free area shuttle

Grocery/convenience store

Snack bar/deli

Laundry facilities

Dry cleaning service

Porter/bellhop

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Spa

Spa open daily

Body treatments

Facials

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in fee: mxn 800 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: mxn 800.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 270 for adults and mxn 270 for children early check-in fee: mxn 800 (subject to availability) late check-out fee: mxn 800.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

marcos

Nov 8, 2025 07:13:19 AM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 Bedroom Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Bathrobes, Square feet - 215, Ping - 6, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 237 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 237, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: 237 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Square feet - 237, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1
Standard Room, 2 Double Beds Room Size: 237 square feet m² 2 Double Beds	General Square feet - 237, Ping - 7, Wardrobe or closet, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 2 Queen Beds Room Size: 215 square feet m² 2 Queen Beds	General Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite Room Size: 215 square feet m² 1 Twin Bed	General Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom Room Size: 258 square feet m² 1 King Bed	General Bathrobes, Square feet - 258, Number of bedrooms - 0, Ping - 7, Wardrobe or closet, Square meters - 24, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Separate dining area
Premium Room, 1 King Bed Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed (Low Floor) Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: 215 square feet m² 1 Twin Bed	General Square meters - 20, Number of living rooms 0, Bathrobes, Square feet - 215, Ping - 6, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1