Is this El Santuario hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the El Santuario hotel have a swimming pool?

Yes, this El Santuario hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Santuario hotel?

Best-rates for the El Santuario hotel starts from $289 per night with includes Balcony/Terrace, Sports/Activities, Entertainment, Child Friendly, Internet, Laundry, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Parking, Pool, Spa, Breakfast, Designated Smoking Area, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Santuario hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Santuario hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Santuario hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Santuario hotel?

Based on the information reported by the owner or manager, the El Santuario hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Santuario hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Santuario Resort & Spa | Hotel in Valle de Bravo

| 8.2 (876 Reviews) | 1 Bathroom

El Santuario Hotel | El Santuario Resort & Spa

Hotel in El Santuario, Valle de Bravo

Lakefront hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
El Santuario Resort & Spa offers 135 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include rainfall showerheads and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Rainfall showerhead

Toilet paper

Soap

Bedroom

Premium bedding

Hypo-allergenic bedding

Bed sheets

Laptop-compatible safe

Phone

Iron/ironing board

Breakfast

1 bar

English breakfast available for a fee weekdays 7:30 AM–12:30 PM: MXN 540 per person

2 restaurants

Room service available

Free bottled water

Parking

Free valet parking on site

Free self parking on site

Accessibility

Front entrance ramp

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Skydiving

Mountain climbing

Full-service spa

Tennis

2 outdoor pools

Kayaking

Entertainment

Cable channels

50-inch Smart TV

General

Conference center (377 square feet of space)

Meeting rooms - 7

Reception hall

Gift shop/newsstand

Front-desk safe

Spanish

English

Designated smoking areas

Guest Services

Snack bar/deli

Laundry facilities

2 outdoor pools

Concierge services

Daily housekeeping

Tennis lessons

24-hour front desk

Tour/ticket assistance

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Terrace

Picnic area

Pool umbrellas

Spa

Massage - sports

Massage - hot stone

Massage - Swedish

Body treatments

Reflexology

Spa open daily

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 11:30 am

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 200.0 per stay.

Payment Policy

Fee for english breakfast: approximately mxn 540 per person rollaway bed fee: mxn 200.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ana Luisa

Nov 17, 2025 02:57:15 AM

Review Score: 10

Summary: Todo excelente!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Room, Mountain View Room Size: 430 square feet m² 2 Queen Bed and Large Twin Sofa Bed	General Number of bedrooms - 0, Grab bar - in bathtub, Lake view, Ping - 12.08, Bathtub grab bar height (centimeters) - 115, No rollaway/extra beds, Shower grab bar height (centimeters) - 115, Private plunge pool, Bed count minimum 2, Roll-in shower width (inches) - 45, Number of living rooms 0, Grab bar - in shower, Laptop-friendly workspace, Wheelchair accessible, Square feet - 430, Number of bathrooms - 1, Accessible bathtub, Bathtub grab bar height (inches) - 45, Square meters - 40, Private bathroom, Shower grab bar height (inches) - 45, Desk, No cribs (infant beds), Roll-in shower width (centimeters) - 115, Roll-in shower, Bed count maximum 2
Two Bedroom Family Villa Room Size: 1601 square feet m² 2 King Beds	General Number of bedrooms - 2, Ping - 45, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, No cribs (infant beds), Square meters - 149, Square feet - 1601, Freezer, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Master Suite Doble Room Size: 498.2 square feet m² 2 Double Beds	General Square meters - 46.3, Number of living rooms 0, Number of bedrooms - 1, Laptop-friendly workspace, Square feet - 498.2, Ping - 14, Lake view, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Desk, Day bed, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Junior Suite, Mountain View Room Size: 430 square feet m² 2 Queen Bed and Double Sofa Bed	General Number of living rooms 0, Partial lake view, Number of bedrooms - 1, Laptop-friendly workspace, Wheelchair accessible, Extra bed count 1, Square feet - 430, Number of bathrooms - 1, Free cribs/infant beds, Ping - 12.08, Square meters - 40, Private bathroom, No rollaway/extra beds, Desk, Day bed, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Master Suite King Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Laptop-friendly workspace, Day bed, Lake view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Garden Suite Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Laptop-friendly workspace, Lake view, Ping - 13.6, Square meters - 45, Extra bed count 2, Number of bathrooms - 1, Private bathroom, Desk, No cribs (infant beds), Day bed, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Two Bedroom Family Suite Room Size: 1458.9 square feet m² 2 King Beds	General Square meters - 135.5, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Square feet - 1458.9, Ping - 41, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Suite Lago Room Size: 249.1 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 23.1, Number of bedrooms - 0, Ping - 7, Laptop-friendly workspace, Mountain view, Air conditioning, Square feet - 249.1, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Basic Studio Suite Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Air conditioning, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), Mountain view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2