Is this Hacienda Real del Carmen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda Real del Carmen have a swimming pool?

Yes, this Hacienda Real del Carmen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Real del Carmen?

Best-rates for the Hacienda Real del Carmen starts from $82 per night with includes TV, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Child Friendly, Parking, Business Services, Bar, Toiletries, Pool, Security/Safety, Guest Services, Entertainment, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Wellness Facilities, Restaurant, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hacienda Real del Carmen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Real del Carmen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Real del Carmen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Real del Carmen?

Based on the information reported by the owner or manager, the Hacienda Real del Carmen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Real del Carmen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hacienda Real del Carmen | Hotel in Ciudad del Carmen

| 8.4 (95 Reviews) | 1 Bathroom

Ciudad del Carmen Hotel | Hacienda Real del Carmen

Hotel in Ciudad del Carmen

Colonial hotel with airport shuttle service and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hacienda Real del Carmen offers 106 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Shower

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Individually furnished

Free local calls

Desk

In-room massage

Iron/ironing board

Access via exterior corridors

Safe

Phone

Breakfast

Free daily reception

1 bar

24-hour room service

1 restaurant and 1 coffee shop/cafe

Free bottled water

Parking

Free roundtrip airport shuttle from 7:00 AM - 3:00 PM

Free self parking on site

Airport shuttle on request

Accessibility

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

In-room accessibility

Activities

Casino

Fitness center

Outdoor pool

Children's pool

Entertainment

Flat-screen TV

General

Business center

Elevator

Front-desk safe

Banquet hall

Spanish

English

Renovated entire property - January 2019

Smoke-free property

Guest Services

Snack bar/deli

Children's pool

Outdoor pool

Laundry facilities

Soundproofed rooms

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 1:00 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 1:00 pm contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 472.0 per day.

Payment Policy

Rollaway bed fee: mxn 472.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Kashif

May 18, 2023 05:24:35 AM

Review Score: 5

Summary: Friendly staff, very convenient,

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 1 King Bed, Accessible, Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Pool view, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Double Room, 2 Queen Beds Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Square feet - 355, Extra bed count 1, Ping - 9.98, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Executive Suite, 1 King Bed, Non Smoking, Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Luxury Suite, Multiple Beds, Non Smoking Room Size: m² 2 King Beds	General Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Separate sitting area, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2