Is this Acapantzingo hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Acapantzingo hotel have a swimming pool?

Yes, this Acapantzingo hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Acapantzingo hotel?

Best-rates for the Acapantzingo hotel starts from $115 per night with includes Balcony/Terrace, Business Services, Bar, Kitchen, Air Conditioner, Pool, TV, Wheelchair Accessible, Laundry, Parking, Security/Safety, Guest Services, Internet, Accessibility, Bedding/Linens, Breakfast, Child Friendly, Wellness Facilities, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Acapantzingo hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Acapantzingo hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Acapantzingo hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Acapantzingo hotel?

Based on the information reported by the owner or manager, the Acapantzingo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Acapantzingo hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Cuernavaca by IHG | Hotel in Cuernavaca

| 8.6 (1009 Reviews) | 1 Bathroom

Acapantzingo Hotel | Holiday Inn Cuernavaca by IHG

Hotel in Acapantzingo, Cuernavaca

Hotel in Cuernavaca with 2 outdoor pools and free valet parking
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Cuernavaca by IHG offers 120 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Free cribs/infant beds

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

Soundproofing

Desk

Free newspapers

Iron/ironing board

Separate sitting area

Safe

Phone

Breakfast

Buffet breakfast available for a fee 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends: MXN 545 for adults and MXN 265 for children

24-hour room service

1 poolside bar and 1 bar

1 restaurant

Free bottled water

Coffee/tea maker

Parking

Free secured, uncovered self parking on site

Free secured, uncovered valet parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Assistive listening devices available

In-room accessibility

Activities

Fitness center

Children's pool

2 outdoor pools

Playground

Entertainment

Cable channels

32-inch flat-screen TV

General

24-hour business center

Meeting rooms

Conference space (28417 square feet)

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

Vending machine

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

Guest Services

Free cribs/infant beds

Snack bar/deli

Children's pool

Laundry facilities

Playground

Soundproofed rooms

Rollaway/extra beds (surcharge)

2 outdoor pools

Hair salon

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 570.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately mxn 545 for adults and mxn 265 for children pet fee: mxn 982.5 per pet, per night rollaway bed fee: mxn 570.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 11 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 982.5 per pet, per night specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Manuel

Nov 20, 2025 04:08:08 AM

Review Score: 10

Summary: Todo excelente.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 2 Double Beds Room Size: 301.00 square feet m² 2 Double Beds	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Pets not allowed, Extra bed count 1, Square meters - 28.0, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed Room Size: 301.00 square feet m² 1 King Bed	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Square meters - 28.0, Bed count maximum 1
Standard Room, 2 Double Beds Room Size: 301.00 square feet m² 2 Double Beds	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Square meters - 28, Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 301.00 square feet m² 1 King Bed	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Square meters - 28, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room Room Size: 301 square feet m² 1 Twin Bed	General Ping - 8, Square meters - 28, Room and bed type depend on availability check-in, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible Room Size: 301.00 square feet m² 1 King Bed	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Square meters - 28, Lever door handles, Pets not allowed, Hand-held showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Ground Floor Room Size: 301.00 square feet m² 1 King Bed	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Grab bar - in shower, Location - ground floor, Square meters - 28, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: 301.00 square feet m² 2 Double Beds	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Square meters - 28.0, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Pool View Room Size: 301.00 square feet m² 1 King Bed	General Ping - 8, Square feet - 301.00, Number of living rooms 0, Pool view, Square meters - 28, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Suite, 1 King Bed with Sofa bed Room Size: 344 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 32, Square feet - 344, Extra bed count 1, Bed count minimum 2, Ping - 10, Bed count maximum 2