Is this Hotel Rocaval pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Rocaval have a swimming pool?

No, this Hotel Rocaval does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Rocaval?

Best-rates for the Hotel Rocaval starts from $62 per night with includes Balcony/Terrace, Sports/Activities, Guest Services, Parking, Security/Safety, Breakfast, Internet, TV, Wellness Facilities, Bar, Child Friendly, Laundry, Business Services, Bedding/Linens, Restaurant, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Rocaval a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Rocaval wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Rocaval has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Rocaval?

Based on the information reported by the owner or manager, the Hotel Rocaval indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Rocaval?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Rocaval | Hotel in San Cristóbal de las Casas

Name: Hotel Rocaval
Address: San Cristóbal de las Casas, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $62 per night
Rating: 8.8

| 8.8 (206 Reviews) | 1 Bathroom

San Cristobal de las Casas Hotel | Hotel Rocaval

Hotel in San Cristobal de las Casas, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with a coffee shop and a restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hotel Rocaval offers 95 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Toilet paper

Towels

Soap

Bedroom

Blackout drapes/curtains

Premium bedding

Bed sheets

Safe

Window screens

Iron/ironing board

Laptop-friendly workspace

Desk

Soundproofing

Connecting rooms available

Phone

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 160 for adults and MXN 120 for children

Coffee/tea in common area(s)

Free bottled water

Free tea bags/instant coffee

Parking

Roundtrip airport shuttle (surcharge) from 9:00 AM - 7:00 PM

Free uncovered self parking on site

Airport shuttle on request

Accessibility

Stair-free path to entrance

Wheelchair-accessible registration desk

Grab bar in shower

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Wheelchair accessible (may have limitations)

Activities

Private picnics

Shopping mall

Fitness center

Entertainment

Cable channels

42-inch flat-screen TV

General

Coworking space

Conference center (1270 square feet of space)

24-hour business center

Meeting rooms - 3

Reception hall

Banquet hall

Front-desk safe

Vending machine

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Snack bar/deli

Soundproofed rooms

Laundry facilities

Laundry facilities

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor entertainment area

Garden

Terrace

Picnic area

Balcony or patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 160 for adults and mxn 120 for children airport shuttle fee: mxn 1650 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: mxn 300 (one-way), (from 1 to 11 years old) pet deposit: mxn 1500 per night pet fee: mxn 350 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of mxn 350 per pet, per day, plus a deposit of mxn 1500 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

SERGIO

Oct 31, 2025 06:38:35 AM

Review Score: 8

Summary: Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 2 Double Beds Room Size: m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Yard, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2
Junior Room, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Yard, Location - top floor, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Design Bungalow, Multiple Beds Room Size: m² 2 King Bed and Twin Bed	General Dining table, Fireplace, Number of bedrooms - 2, Coffee/tea maker, Pets not allowed, Number of living rooms 2, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Location - ground floor, No rollaway/extra beds, Garden view, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Double Beds Room Size: m² 2 Double Beds	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Garden view, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Pets not allowed, Courtyard view, Bed count minimum 1, Bed count maximum 1