Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $745 per night with includes Restaurant, Child Friendly, Internet, Laundry, Pool, TV, Sports/Activities, Bedding/Linens, Bar, Kitchen, Designated Smoking Area, Wheelchair Accessible, Business Services, Wellness Facilities, Air Conditioner, Transportation/Shuttle, Guest Services, Parking, Balcony/Terrace, Accessibility, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Cancun All Inclusive | Resort in Cancun

| 9.4 (1892 Reviews) | 1 Bathroom

Punta Cancun Resort | Hyatt Ziva Cancun All Inclusive

Resort in Punta Cancun, Cancun

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Housekeeping is available on request.
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Rainfall showerhead

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Premium bedding

Bed sheets

LED light bulbs

Bulk dispenser for toiletries

Turndown service

Iron/ironing board

Safe

Phone

Breakfast

8 restaurants and 1 coffee shop/cafe

8 bars/lounges and 1 poolside bar

24-hour room service

Free bottled water

Free minibar

Espresso maker

Parking

Area shuttle (surcharge)

Free valet parking on site

Free self parking on site

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Visual alarms in hallways

Wheelchair-accessible path to elevator

Activities

3 outdoor pools

Children's pool

Tennis

Steam room

Basketball

Playground

Snorkeling

Full-service spa

Outdoor tennis court

24-hour fitness center

Entertainment

LED TV

Cable channels

General

Business center

Meeting room

Elevator

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

Designated smoking areas

Local artist showcase

At least 80% lighting from LEDs

Water dispenser

Guest Services

Snack bar/deli

3 outdoor pools

Children's pool

Babysitting (surcharge)

Laundry facilities

Playground

Free children's club

Change of bedsheets (on request)

Dry cleaning service

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Change of towels (on request)

Luggage storage

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Outdoors

Beachfront location

Garden

Pool sun loungers

Rooftop terrace

Balcony

Spa

Spa open daily

19 treatment rooms

Manicures and pedicures

Sauna

Body treatments

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jaymi

Dec 8, 2025 02:25:08 AM

Review Score: 10

Summary: Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.

See All Reviews

Room Arrangement

Room Info	Facilities
Swim Up King (with Sofa Bed) Room Size: 483 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Swim Up Double Room Size: 483 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, No cribs (infant beds), Square feet - 483, Sofa bed, Square meters - 45, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Turquoize Sky Ocean Front Master King Room Size: 695 square feet m² 1 King Bed	General Square meters - 65, Number of living rooms 0, Ping - 19.53, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 695
Turquoize Sky Ocean Front Master Double Room Size: 694 square feet m² 2 Double Beds	General Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 694, Extra bed count 2, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Dolphin View Master King (with Sofa Bed) Room Size: 598 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 16.81, Rollaway/extra beds (free), Number of bedrooms - 0, Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Resort View Double Room Size: 483 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Ocean Front Pyramid Suite (with Sofa Bed) Room Size: 1316 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 1316, Club level room, Ping - 36.98, Extra bed count 1, Square meters - 122, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Ocean Front King (with Sofa Bed) Room Size: 483 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2
Ocean Front Double Room Size: 483 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Sky Swim Up Ocean Front Master King Room Size: 695 square feet m² 1 King Bed	General Square meters - 65, Number of living rooms 0, Ping - 19.53, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Club level room, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square feet - 695
Dolphin View Master Double Room Size: 598 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 16.81, Rollaway/extra beds (free), Number of bedrooms - 0, Sofa bed, Square feet - 598, Square meters - 56, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Sky Swim Up Ocean Front Master Double Room Size: 694 square feet m² 2 Double Beds	General Square meters - 65, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Sofa bed, Club level room, Ping - 19.50, Square feet - 694, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Club Ocean Front Double Room Size: 463 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Ping - 13, Square feet - 463, Extra bed count 2, Free cribs/infant beds, Square meters - 43, Rollaway/extra beds (free), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Club Ocean Front King Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 463, Extra bed count 2, Free cribs/infant beds, Square meters - 43, Rollaway/extra beds (free), Ping - 13.01, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean View Double Room Size: 483 square feet m² 2 Double Beds	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Low-height counters/sink, Square feet - 483, Sofa bed, Wheelchair accessible, Square meters - 45, Extra bed count 2, Free cribs/infant beds, Rollaway/extra beds (free), Ping - 13.57, Low-height bed, Ocean view, Bed count minimum 2, Bed count maximum 2
Resort View King (with Sofa Bed) Room Size: 483 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Resort view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Turquoize Ocean Front Master Double Room Size: 694 square feet m² 2 Double Beds	General Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Concierge service, Extra bed count 1, Square feet - 694, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Ocean View King (with Sofa Bed) Room Size: 483 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 13.57, Square feet - 483, Sofa bed, Square meters - 45, Ocean view, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Club Ocean Front Corner Suite Room Size: 1087 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 2, Free cribs/infant beds, Square feet - 1087, Rollaway/extra beds (free), Ping - 30.55, Club level room, Square meters - 101, Bed count minimum 1, Ocean view, Bed count maximum 1
Turquoize Ocean Front Master King Room Size: 694 square feet m² 1 King Bed	General Ping - 19.5, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 694, Extra bed count 2, Square meters - 65, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1