Iberostar Waves Tucán - All Inclusive | Resort in Playa del Carmen

| 8.6 (1002 Reviews) |  1 Bathroom
Playacar Zona Hotelera Resort | Iberostar Waves Tucán - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Tucán - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.


4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Shower
  • Eco-friendly toiletries
Bedroom
  • Bed sheets
  • Ceiling fan
  • Air conditioning
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Composting
  • Safe
  • LED light bulbs
  • Eco-friendly cleaning products provided
  • Recycling
  • Phone
  • Iron/ironing board (on request)
  • Desk
  • Desk chair
Breakfast
  • 8 restaurants
  • 2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • Coffee/tea maker
  • Dining table
  • Free minibar
Parking
  • Free uncovered self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • Hand-held showerhead
  • Wheelchair-accessible spa
  • This property does not have elevators
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Wheelchair-accessible pool
Activities
  • Ecotours
  • Snorkeling
  • Theme parks
  • Golfing
  • Billiards/pool table
  • Scuba diving
  • Kayaking
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Tennis
  • Children's pool
  • Windsurfing
  • Full-service spa
  • Sauna
  • Yoga classes
  • Fitness center
  • Playground
  • Shopping
  • Fitness classes
  • Steam room
  • Bike parking
Entertainment
  • Satellite channels
  • Flat-screen TV
General
  • Conference space
  • Meeting rooms
  • Gift shop/newsstand
  • Banquet hall
  • ATM/banking services
  • Front-desk safe
  • Water dispenser
  • Italian
  • French
  • Spanish
  • German
  • English
  • Portuguese
  • Beach towels
  • Romance packages available
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • In-room child care (surcharge)
  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Babysitting (surcharge)
  • Playground
  • Dining table
  • Wedding services
  • Daily housekeeping
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • 24-hour front desk
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Picnic area
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Beachfront location
  • Terrace
  • Beach loungers
  • Nature reserve
Spa
  • Aromatherapy
  • 5 treatment rooms
  • Hydrotherapy
  • Turkish bath/hammam
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body wraps
  • Massage - sports
  • Massage - hot stone
  • Body scrubs
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Facials
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property uses eco-friendly cleaning products

Reviews

john
Dec 18, 2025 11:12:28 PM
Review Score:   8
Summary: Staff was excellent.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room (Pure Wellness)
Room Size: m2
2 Double Beds
1 King Bed
Premium Room (Pure Wellness)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room, Beachside
Room Size: 377 square feet m2
2 Double Beds
Premium Room, Beachside

General

Private bathroom, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Pure Wellness)
Room Size: m2
2 Double Beds
1 King Bed
Premium Room (Pure Wellness)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square feet - 377, Square meters - 35, Number of bathrooms - 1, Private bathroom, Garden view, Television, Bed count minimum 1, Bed count maximum 2
Premium Room, Beachside
Room Size: 377 square feet m2
2 Double Beds
Premium Room, Beachside

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite
Room Size: 409 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Shower only, Square meters - 38, Pets not allowed, Number of bathrooms - 1, Private bathroom, Garden view, Square feet - 409, Television, Bed count minimum 1, Bed count maximum 1
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Shower only, Square meters - 38, Pets not allowed, Number of bathrooms - 1, Private bathroom, Square feet - 409, Television, Bed count minimum 1, Ocean view, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square feet - 377, Square meters - 35, Number of bathrooms - 1, Private bathroom, Garden view, Television, Bed count minimum 1, Bed count maximum 2
Premium Room (Tropical View)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Tropical View)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite
Room Size: 409 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Shower only, Square meters - 38, Pets not allowed, Number of bathrooms - 1, Private bathroom, Garden view, Square feet - 409, Television, Bed count minimum 1, Bed count maximum 1
Premium Room (Tropical View)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Tropical View)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Shower only, Square meters - 38, Pets not allowed, Number of bathrooms - 1, Private bathroom, Square feet - 409, Television, Bed count minimum 1, Ocean view, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Partial ocean view, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
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