Is this Ciudad Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ciudad Juarez hotel?

Check-in time for Ciudad Juarez hotel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ciudad Juarez hotel have a swimming pool?

Yes, this Ciudad Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ciudad Juarez hotel?

Best-rates for the Ciudad Juarez hotel starts from $97 per night with includes Parking, TV, Wheelchair Accessible, Bedding/Linens, Entertainment, Air Conditioner, Pool, Breakfast, Laundry, Business Services, Wellness Facilities, Restaurant, Bar, Child Friendly, Accessibility, Security/Safety, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ciudad Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ciudad Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ciudad Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ciudad Juarez hotel?

Based on the information reported by the owner or manager, the Ciudad Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ciudad Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Krystal Urban Ciudad Juárez by US Consulate | Hotel in Ciudad Juárez

| 8.8 (1999 Reviews) | 1 Bathroom

Ciudad Juarez Hotel | Krystal Urban Ciudad Juárez by US Consulate

Hotel in Ciudad Juarez, Ciudad Juárez

Hotel with free parking, near Plaza Las Misiones
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Shower

Toilet paper

Eco-friendly toiletries

Rainfall showerhead

Soap

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Iron/ironing board

Safe

Energy-saving switches

Phone

Water-efficient toilets only

Free local calls

Connecting rooms available

Desk

Breakfast

1 restaurant

1 bar

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: MXN 620.12 for adults and MXN 620.12 for children

Room service available

Parking

Free self parking on site

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Front entrance ramp

Activities

Outlet shopping

Casino

Theme parks

Health/beauty spa

Shopping

Fitness center

Indoor pool

Entertainment

Cable channels

Premium channels

32-inch flat-screen TV

General

24-hour business center

Computer station

Meeting room

Elevator

Reception hall

Front-desk safe

Spanish

English

TV in lobby

Comprehensive recycling policy

Comprehensive food waste policy

Vegan dining options

Smoke-free property

At least 80% lighting from LEDs

Vegetarian dining options

Local culture & ecosystem education

At least 80% organic food

At least 80% of food locally-sourced

Double-glazed windows

Guest Services

Snack bar/deli

Laundry facilities

Indoor pool

Daily housekeeping

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in fee: mxn 625.00 early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 1 pm late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately mxn 620.12 for adults and mxn 620.12 for children early check-in fee: mxn 625.00 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Norma

Jan 13, 2026 03:10:28 AM

Review Score: 10

Summary: Great service!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Double Beds Room Size: 279 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Square meters - 26, Extra bed count 0, Square feet - 279, Free cribs/infant beds, No rollaway/extra beds, Turndown service, Wardrobe or closet, Free dial-up internet access, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 279 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Square meters - 26, Square feet - 279, Wheelchair accessible, Free cribs/infant beds, Outdoor spaces not available, No housekeeping, No rollaway/extra beds, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1