Is this Mareazul pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mareazul have a swimming pool?

Yes, this Mareazul has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mareazul?

Best-rates for the Mareazul starts from $210 per night with includes Bedding/Linens, Kitchen, Laundry, View, Ocean View, Business Services, Breakfast, Child Friendly, Balcony/Terrace, Accessibility, Entertainment, Wheelchair Accessible, Sports/Activities, Spa, Barbecue/Outdoor Cooking, Hot Tub, Air Conditioner, Parking, Pool, Bar, Toiletries, Guest Services, Internet, Designated Smoking Area, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mareazul a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mareazul wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mareazul is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mareazul?

Based on the information reported by the owner or manager, the Mareazul indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mareazul?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mareazul | Resort in Playa del Carmen

| 8.8 (3 Reviews) | 1 Bathroom

Resort in Puerto Juarez, Playa del Carmen

Luxury resort on the beach, with 5 outdoor pools
Catch some rays on Mareazul's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Housekeeping is available on request.
Air-conditioned accommodations at Mareazul offer washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 47-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include espresso makers and safes. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the resort. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Hydromassage showerhead

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Shower

Soap

Bedroom

Ceiling fan

Egyptian cotton sheets

Blackout drapes/curtains

Heating (climate-controlled)

Down comforter

Tempur-Pedic bed

Premium bedding

Air conditioning

Bed sheets

Pillow menu

Soundproofing

Washer and dryer

Office

Desk

Desk chair

Local maps

Laundry detergent

Chef

In-room massage

Iron/ironing board

Separate sitting area

Guidebooks/recommendations

Individually furnished

Laptop-friendly workspace

Mobile key entry

Free newspapers

Safe

Restaurant dining guide

Individually decorated

Window screens

Breakfast

Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 150-400 for adults and MXN 150-400 for children

2 restaurants and 3 coffee shops

Coffee/tea in common area(s)

Free daily reception

Room service available

2 beach bars, 2 poolside bars, 2 bars/lounges and 1 swim-up bar

Free bottled water

Coffee/tea maker

Electric kettle

Dining room

Dining table

Espresso maker

Local meal delivery service

Parking

Wheelchair-accessible parking and van parking available

Free secured, uncovered self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Handrails in stairways

1 on-site accessible parking spaces

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Magnifying mirror

Front entrance ramp

Stairway handrail height (inches): 36

Hallway handrail height (inches): 36

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Elevator door width (inches): 36

Well-lit path to entrance

Wheelchair-accessible business center

Handrails in hallways

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible vanity height (inches): 36

Wheelchair-accessible parking

Tile flooring in room

Wheelchair-accessible concierge desk

Grab bar in shower

Shower grab bar height (inches): 36

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Accessible shuttle

Valet for wheelchair-equipped vehicle

Wheelchair-accessible bathroom vanity

Braille signage

Pool access ramp on site

Stair-free path to entrance

Activities

Windsurfing

Snorkeling

Free water park access

Beach volleyball

Fitness classes

Children's pool

Free beach club

Lifeguards on site

5 outdoor pools

Sauna

Full-service spa

Shopping

Steam room

2 hot tubs

Beach yoga

Entertainment

Hulu

Premium channels

Netflix

Streaming services

47-inch Smart TV

Cable channels

DVD player

General

Meeting rooms - 2

Conference center (1000 square feet of space)

Computer station

Business center

Coworking space

Ballroom

Elevator

Gift shop/newsstand

Grocery/convenience store

Reception hall

ATM/banking services

Vending machine

Water dispenser

Front-desk safe

Library

Lockers available

Banquet hall

Spanish

English

French

Mosquito nets

Designated smoking areas

Beach towels

TV in lobby

Communal living room

Guest Services

Fence around the pool

Free water park access

Separate dining area

Pool gate

Grocery/convenience store

Washer/dryer

Snack bar/deli

Children's pool

Waterslide

Dining table

5 outdoor pools

Soundproofed rooms

Lazy river

DVD player

Housekeeping (on request)

Change of bedsheets (on request)

Concierge services

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

24-hour front desk

Porter/bellhop

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Free pool cabanas

Garden

Outdoor entertainment area

Lifeguards on site

BBQ grill(s)

Dock

Beach umbrellas

Terrace

Beach loungers

Private beachfront location

Picnic area

Beach cabanas (surcharge)

Pool umbrellas

Outdoor furniture

Furnished balcony or patio

Fenced yard

Spa

Massage - deep-tissue

Hot springs/mineral springs

Massage - sports

Hot tub

Massage - hot stone

Massage - Swedish

Sauna

Body treatments

2 treatment rooms

Couples treatment room(s)

Massage - on the beach

Massage/treatment rooms

Manicures and pedicures

Spa open daily

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 pm contactless check-in available express check-in available late check-in fee: mxn 400 for check-in between 6:00 pm and midnight minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 150 to 400 for adults, and mxn 150 to 400 for children late check-in fee: mxn 400 for check-in between 6:00 pm and midnight credit card charges are subject to a surcharge of 5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay and paypal safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and mobile payments; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Lourdes

Jul 13, 2025 09:10:00 AM

Review Score: 6

Summary: Some tennis shoes that belong to my family, were taken by the maintenance crew. The whole time I was there. I had to deal with maintenance people. The Jacuzzi was not able to be used, because there was no hot water and kept going back-and-forth with the property owner. He would tell me to turn on the water heater, because the water would be out. Turning on water heater should not be a guest’s inconvenience.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Penthouse Room Size: m² 3 King Bed and Double Beds	General Number of bedrooms - 2, Room and bed type depend on availability check-in, Sofa bed, Location - top floor, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Free cribs/infant beds, No rollaway/extra beds, Day bed, Bed count maximum 3, Ocean view, Bed count minimum 3
Luxury Villa Room Size: m² 3 King Bed and Double Beds	General No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Resort view, Bed count minimum 3
Premium Villa Room Size: m² 6 King Beds and Double Beds	General Private hot tub, Bed count minimum 6, Number of bathrooms - 3, Wheelchair accessible, Number of living rooms 1, Private pool, Private hot tub (outdoor), Private bathroom, Location - ground floor, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Bed count maximum 6, Private plunge pool