Neptune Resort | Apartment in Gold Coast

| 8.6 (767 Reviews) |   51 Bedrooms  9 Bathrooms  29 Guests
Broadbeach Apartment | Neptune Resort

51 Bedroom Apartment in Broadbeach, Gold Coast

Featuring a hot tub, swimming pool, steam room and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking. Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Center. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away. All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room. The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World. Tom's Cafe, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

Neptune Resort is located in Gold Coast.

This 51 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Sports/Activities, and several others. This is a 4 star rated property and has over 767 reviews with the average score of 8.6 . Coming to Gold Coast and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Apartment if you want to learn more about this place in Gold Coast. These details are authentic, as they are provided by our partner, booking.com.

This Neptune Resort in Gold Coast is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Neptune Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet

Facility Overview

Breakfast
  • Coffee house on site
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
  • Accessible parking
  • Parking garage
Activities
  • Tennis court
  • Hot tub/Jacuzzi
  • Tennis equipment
  • Steam room
  • Fitness center
  • Beach
General
  • Non-smoking rooms
  • Smoke-free property
  • Air conditioning
  • Elevator
  • Heating
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
Guest Services
  • Baggage storage
  • Fax/Photocopying
  • Private check-in/out
  • Vending machine (snacks)
  • Tour desk
  • Vending machine (drinks)
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • BBQ facilities
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note: all credit cards (e.g. on mastercard, visa and amex) are applicable for 2.5% surcharge, all guests under the age of 18 years must be accompanied by a parent/guardian. the property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo id or proof of guardianship if requested upon check-in, please note that the apartments are only serviced once a week, please note that neptune resort requires an aud 200 credit card pre-authorization for the 1- and 2-bedroom apartments and an aud 500 credit card pre-authorization for the penthouse upon check in. cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.44
Location:
9.46
Staff:
9.08
Facilities:
8.48
Comfort:
8.61
Cleanliness:
8.65
Heather
Sep 5, 2026 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nicely appointed apartment on the edge of Broadbeach. The bedroom was spacious with a large built-in-robe to sort our belongings and suitcases. The bathroom had a great bath. Our loungeroom had a comfy reclining lounge. The gym was very small but functional. The pool was small but had a great spa. There is also a steam-room and a tennis court. Safe, secure below building parking was great.
Negative: Our apartment needed a little sprucing eg. new carpets and updated bathroom. The pillows were too high for my liking and were unable to be swapped as all the pillows in the resort are the same. Our apartment faced the Gold Coast Hwy and there were quite a lot of cars with loud revving engines at all hours of the night. To try an avoid the noise, an apartment facing Surf Parade may have helped but we were unable to swap as the apartment had already been allocated.
Summary: Neat, comfortable apartment with great sunsets
See All Reviews

Room Arrangement

Room Info Facilities
1 Bedroom Apartment
Room Type: Apartment
Room Size: 70 m2
1 Queen bed(s) Bed
1 Bedroom Apartment

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Carpeted, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
2 Bedroom Apartment
Room Type: Apartment
Room Size: 85 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
2 Bedroom Apartment

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Carpeted, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
2 Bedroom Ocean View Penthouse
Room Type: Apartment
Room Size: 90 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
2 Bedroom Ocean View Penthouse

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Additional toilet, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Carpeted, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

View

View

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
1 Bedroom Superior Lower Level Apartment
Room Type: Apartment
Room Size: 70 m2
1 Queen bed(s) Bed
1 Bedroom Superior Lower Level Apartment

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

Bedroom

Wardrobe or closet, Linens, Cribs

View

Garden view

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
1 Bedroom Superior Partial/Ocean View Apartment
Room Type: Apartment
Room Size: 70 m2
1 Queen bed(s) Bed
1 Bedroom Superior Partial/Ocean View Apartment

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

View

View

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
2 Bedroom Ocean View Sub Penthouse
Room Type: Apartment
Room Size: 80 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
2 Bedroom Ocean View Sub Penthouse

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Additional toilet, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Carpeted, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

View

View

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Superior Apartment
Room Type: Apartment
Room Size: 85 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Shampoo, Private bathroom, Toilet, Shower, Towels, Body soap, Bath or shower, Toilet paper, Hairdryer, Conditioner

Media & Technology

TV, Streaming service (like Netflix), Flat-screen TV, Telephone

General

Fan, Smoke Alarm, Air conditioning, Iron, Heating, Key access, Trash cans, Ironing facilities

Outdoors

Balcony, Outdoor furniture, Patio

Kitchen

Washing machine, Kitchenware, Toaster, Kitchen, Wine glasses, Electric kettle, Microwave, Stovetop, Dining table, Dishwasher, Dryer, Refrigerator

Living Area

Dining area, Seating area, Sofa

Bedroom

Wardrobe or closet, Linens, Cribs

Building Characteristics

Private apartment in building

Room amenities

Clothes rack, Non-feather pillow, Drying rack for clothing

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Neptune Resort starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Neptune Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Neptune Resort starts from $140 per night with includes Balcony/Terrace, Accessibility, Sports/Activities, Guest Services, Pool, Designated Smoking Area, View, Oceanfront, Security/Safety, Wellness Facilities, Restaurant, Child Friendly, Parking, Ocean View, Barbecue/Outdoor Cooking, Heating, Air Conditioner, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neptune Resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Neptune Resort indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.