Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive | Resort in Puerto Morelos

Q: How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $586 per night with includes Wellness Facilities, Toiletries, TV, Accessibility, Bedding/Linens, Air Conditioner, Business Services, Sports/Activities, Spa, Bar, Kitchen, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Child Friendly, Laundry, Pool, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

| 8.6 (1461 Reviews) | 1 Bathroom

Puerto Morelos Resort | Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Resort in Puerto Morelos

Family fun on the beach, with outdoor pool, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Hair dryer

Private bathroom

Towels

Bathrobes

Bedroom

Air conditioning

Premium bedding

Bed sheets

Phone

Safe

Desk

Iron/ironing board

Breakfast

3 bars/lounges and 1 poolside bar

24-hour room service

2 restaurants

Coffee/tea maker

Free bottled water

Minibar

Parking

Wheelchair-accessible parking available

Roundtrip airport shuttle (surcharge)

Accessibility

Grab bar in shower

Height-adjustable showerhead

1 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Activities

Snorkeling

Children's pool

Outdoor pool

Beach volleyball

Full-service spa

Playground

Fitness center

Entertainment

Premium channels

Flat-screen TV

Satellite channels

General

Computer station

Meeting room

Front-desk safe

Elevator

Banquet hall

Spanish

English

Designated smoking areas

Guest Services

Children's pool

Outdoor pool

Free children's club

Playground

Laundry facilities

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

Laundry facilities

24-hour front desk

Outdoors

Beachfront location

Pool sun loungers

Garden

Balcony

Spa

Couples treatment room(s)

Spa open daily

Massages

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 25 years old property registration number 0123011521179 safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Charles

Jan 5, 2026 02:46:40 AM

Review Score: 6

Summary: Check in process crazy long…45 mins despite platinum status. Checkout not easy either. Odd Impossible to get a reservation at a nl time (6-8) unless VIp or platinum. Even then is tough. Staff were great. Rooms great. Looks great.

See All Reviews

Room Arrangement

Room Info	Facilities
One Bedroom Suite Platinum with Jacuzzi Room Size: 1108 square feet m² 2 King Bed and Queen Murphy Bed	General Number of living rooms 0, Rollaway/extra beds (free), Ping - 31.14, Number of bedrooms - 1, Square meters - 103, Square feet - 1108, Extra bed count 1, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
2 Bedroom Suite Platinum Room Size: 2228 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Square meters - 207, Number of bedrooms - 2, Square feet - 2228, Bed count maximum 3, Ping - 62.61, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3
Junior Suite at Ventus Ha Room Size: m² 2 King Bed and Queen Murphy Bed	General Rollaway/extra beds (free), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Junior Suite Platinum Room Size: 570 square feet m² 2 King Bed and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16.02, Square feet - 570, Extra bed count 1, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Three Bedroom Suite Platinum Room Size: 2854 square feet m² 3 King Beds and Double Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Square feet - 2854, Number of bedrooms - 3, Bed count maximum 3, Square meters - 265, Ocean view, Ping - 80.21, Bed count minimum 3
Family Room at Ventus Ha Room Size: m² 2 Double Bed and Queen Murphy Bed	General Rollaway/extra beds (free), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
One Bedroom Suite Platinum Room Size: 1109 square feet m² 2 King Bed and Queen Murphy Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 1, Square meters - 103, Square feet - 1109, Extra bed count 1, Ocean view, Ping - 31, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Junior Suite Room Size: 570 square feet m² 2 King Bed and Queen Murphy Bed	General Square meters - 53, Rollaway/extra beds (free), Pool view, Number of bedrooms - 1, Ping - 16.02, Square feet - 570, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family Room Room Size: 570 square feet m² 3 Double Beds and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Rollaway/extra beds (free), Pool view, Number of bedrooms - 0, Ping - 16, Square feet - 570, Bed count maximum 3, Extra bed count 1, Free cribs/infant beds, Bed count minimum 3
Luxury Platinum Room Size: 570 square feet m² 1 King Bed 2 Double Beds	General Square meters - 53, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Family Room Platinum Room Size: 570 square feet m² 3 Double Beds and Queen Murphy Bed	General Square meters - 53, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 16.02, Square feet - 570, Bed count maximum 3, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3