Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha hotel?

Check-in time for Zazil-ha hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $75 per night with includes Internet, Balcony/Terrace, Accessibility, Transportation/Shuttle, Guest Services, Oceanfront, Security/Safety, Child Friendly, Air Conditioner, Pool, View, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

WIN DAY Playa - Hotel Express | Hotel in Playa del Carmen

| 8.1 (2147 Reviews) | 9 Bathrooms 42 Guests

Zazil-ha Hotel | WIN DAY Playa - Hotel Express

Hotel in Zazil-ha, Playa del Carmen

Featuring a terrace, WIN DAY Playa - Hotel Express is located in the center of Playa del Carmen, a 12-minute walk from Playa del Carmen Beach. Built in 2019, this 5-star hotel is within 1.7 miles of ADO International Bus Station and 2 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a tour desk and free WiFi. At the hotel, rooms are equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at WIN DAY Playa - Hotel Express have a flat-screen TV and air conditioning, and some rooms contain a balcony. All guest rooms will provide guests with a fridge. Church of Guadalupe is a 10-minute walk from the accommodation, while Xel Ha is 30 miles from the property. Cozumel International Airport is 22 miles away.

WIN DAY Playa - Hotel Express is located in Playa del Carmen.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 2147 reviews with the average score of 8.1 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This WIN DAY Playa - Hotel Express in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “WIN DAY Playa - Hotel Express”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Guest Services

Child Friendly

Internet

Facility Overview

General

Family rooms

Air conditioning

Smoke-free property

Elevator

Safe

Non-smoking rooms

Guest Services

Daily housekeeping

Airport shuttle

Currency exchange

Baggage storage

Airport shuttle (additional charge)

24-hour front desk

Tour desk

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Outdoor pool (year-round)

Outdoor pool

Sun deck

Security/Safety

24-hour security

Fire extinguishers

Smoke alarms

CCTV outside property

Key card access

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Swimming pool

Rooftop pool

Beach chairs/Loungers

Pool with view

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.17

Location:

7.91

Staff:

8.46

Facilities:

7.97

Comfort:

8.25

Cleanliness:

8.3

Rodolfo

Dec 7, 2025 08:00:00 AM

Review Score: 8

Mexico

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room Room Type: Double Room Size: 10 m² 1 Full bed(s) Bed	Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 10 m² 1 King bed(s) Bed	Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin Room Size: 20 m² 1 Twin bed(s) Bed 1 King bed(s) Bed	Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Family Room Room Type: Family Room Size: 20 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens View Quiet street view, City view Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Family Double Room Room Type: Family Room Size: 20 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens View Quiet street view, City view Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Family Room Room Type: Family Room Size: 15 m² 3 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens View City view Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Suite with Sea View Room Type: Suite Room Size: 20 m² 1 King bed(s) Bed	Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk View Pool view, View, Sea view Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Standard Twin Room Room Type: Twin Room Size: 15 m² 2 Full bed(s) Bed	Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Studio Room Type: Studio Room Size: 15 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Body soap, Free toiletries, Toilet, Guest bathroom, Hairdryer, Shampoo, Towels, Toilet paper, Shower General Air conditioning, Fan, Mosquito net, Smoke Alarm, Iron, Safe Media & Technology Cable channels, TV, Pay-per-view channels, Flat-screen TV Kitchen Kitchenware, Coffee machine, Microwave, Kitchen, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Pool and Spa Pool towels Room Amenities Socket near the bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation

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Nightly rates from:

USD75

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WIN DAY Playa - Hotel Express | Hotel in Playa del Carmen

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Hotel in Zazil-ha, Playa del Carmen

Amenities

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